Winplace Casino Responsible Gambling
At Winplace Casino, we want you to stay safe and keep gambling within limits that feel manageable. We provide tools to help you control your activity, take a break or stop playing, and we encourage you to seek support if gambling is affecting your wellbeing or finances.
Our approach to player protection
Safer gambling means making informed choices and keeping play within boundaries you set for yourself. Our account tools let you review and manage your activity. You can change your limits or take a break through your account settings. If you need help using these options, contact our support team.
Activity-control tools
You can set deposit and loss limits, choose a session time-out, and receive reality-check reminders during play. Reminders are shown after 30, 60 and 90 minutes. A time-out can be set for periods from 15 minutes to 24 hours. These tools can help you pause and check how long you have been playing.
Deposit limits
Deposit limits are available daily, weekly and monthly. The current account settings allow daily deposits up to £20,000, weekly deposits up to £50,000 and monthly deposits up to £100,000. You can choose a lower limit that suits your circumstances. A reduction takes effect straight away; increases may be subject to a waiting period.
Loss limits
You can also set limits on losses: up to £10,000 daily, £30,000 weekly and £75,000 monthly. Choose an amount you can afford to lose, and do not treat a limit as a target. Check your account settings for the options available to you.
Account breaks and self-exclusion
If you need time away, use a time-out or self-exclusion. Self-exclusion options are available for 1, 3, 6 or 12 months, or permanently, through Account Settings under Responsible Gaming. While self-exclusion is active, your account is inaccessible and deposits are blocked. Winplace Casino is also integrated with GamStop, which lets you register for self-exclusion across participating operators.
Signs you may need a change
Consider taking a break if you are spending more time or money than planned, repeatedly trying to recover losses, hiding your play from others, or finding it difficult to stop. These can be signs that your current habits are not working for you. You do not need to wait for things to get worse before seeking support.
Tips for keeping control
- Set a time and spending limit before you start, and stick to it.
- Take regular breaks and use reality checks to review your session.
- Do not gamble to deal with financial pressure or to recover losses.
- If you feel you are losing control, stop and consider an account break or self-exclusion.
Professional help and support
For confidential support in the UK, contact GamCare or the National Gambling Helpline on 0808 8020 133. You can also visit Gambling Therapy for online support. These organisations can help you consider your options and find further professional support. If someone close to you is affected by your gambling, support is available for them too.